No refund claims will be entertained if:
a specialist consultation has been done and/or material/ implant /ortho brackets/ denture/ crown for the same has been ordered or impressions for treatment planning have been taken,
Treatment or part of treatment has commenced or the final stage of treatment is over.
Treatment booked/started under an offer. The amount paid can, however, be used for any other treatment for himself/ herself or for any other person referred by the patient at any of the Smile Universe Dental Clinic.
- Repeat treatment, if required, will be undertaken by Smile Universe Dental Clinic on priority at no cost subject to fulfilment of certain conditions, listed in the detailed refund policy at the website of Smile Universe Dental Clinic.
- Consultation charges will be Non-refundable. Smile Universe Dental Clinic has a right to deduct charges as below for super speciality (implant/ orthodontist) consultation, impressions, X-rays, treatment planning by specialist etc.:
(a) For any Implant / Ortho treatment, there will be a deduction of Rs. 5000/- (Paid as part of the overall cost of the treatment).
(b) For any other treatment there will be a deduction of Rs. 1000/- (Paid as part of the overall cost of the treatment)